Retail Assistant Manager
NEW Location: Ballard, WA (On-site)
Hours: Full-time
Lummi Island Wild – Seafood & More
If you are a highly energized positive seafood loving soul who would be proud to sell sustainably caught wild seafood and salmon, you should apply now.
We are opening a NEW retail store in Ballard, WA. The freshest seafood, meal kits, and all the accompaniments to make a healthy meal or snack fast. One stop shopping featuring: Patagonia Provisions • Yodelin Broths • San Juan Island Sea Salt • Lopez Island Creamery • And much more. Healthy for you – healthy for the planet.
Join our team, and you’ll be part of a company that values local and sustainable foods, customer service excellence, and team collaboration. If you’re looking to grow your career, Lummi Island Wild – Seafood & More offers the perfect place to learn, contribute, and succeed.
Here’s a virtual front row seat sharing why we are so passionate about what we do here at Lummi Island Wild: https://youtu.be/
Job Responsibilities
As lead sales associate, you will be the face of our brand, engaging with customers to provide a positive shopping experience. Your key responsibilities will include:
Welcoming customers with a friendly demeanor, offering product information, and assisting them in finding items.
Understanding and promoting current sales, promotions, and loyalty programs to enhance the customer experience and drive sales.
Maintaining a clean, organized, and visually appealing sales floor, including restocking shelves, arranging displays, and ensuring product areas meet merchandising standards.
Answering customer inquiries regarding products, store policies, and services, providing knowledgeable and helpful responses to enhance satisfaction.
Operating the point-of-sale (POS) system, processing payments, handling returns, and managing customer transactions efficiently and accurately.
Assisting in inventory management tasks, including receiving shipments, conducting stock counts, and reporting low stock or product discrepancies to management.
Supporting loss prevention efforts by monitoring the sales floor, reporting suspicious activity, and following security policies.
Collaborating with fellow team members to achieve sales targets, meet store goals, and contribute to a positive team environment.
Reporting to the Store Manager, ensuring that daily tasks align with store goals and standards.
Required Skills, Experience, and Qualifications
Must-have:
Strong interpersonal and communication skills to interact effectively with customers and team members.
Ability to work a flexible schedule, including weekends, holidays.
Basic skills for managing sales transactions accurately.
Ability to stand, walk, and lift moderate weights for extended periods, in alignment with the physical demands of retail work.
A high school diploma or equivalent.
Nice-to-have:
Previous experience in retail, sales, or customer service.
Familiarity with POS systems and other retail technology.
An interest in sustainable seafood and health to better connect with our customers.
Success Criteria
To excel in this role, we expect you to:
Lead the team’s overall sales performance.
Deliver outstanding customer service.
Maintain a consistently high level of product and company knowledge.
Demonstrate initiative in keeping the sales floor organized, addressing customer needs, and supporting team members.
Exhibit reliability and punctuality, consistently adhering to scheduled shifts and availability.
Compensation
Hourly salary range $21 – $25 DOQ
Benefits
Dental and vision insurance to promote wellness.
Gym membership stipend to proactively support health.
Discounts on store products.
Time off for work-life balance.
Opportunities for advancement within the company and support for career development.
Flexible scheduling options.
Application Process
To apply, submit your resume and a brief cover letter highlighting your experience and interest in the Retail Assistant Manager position. Qualified applicants will be contacted for an initial interview, with potential follow-up interviews. We look forward to hearing from motivated candidates eager to contribute to our store’s success and provide an exceptional shopping experience. For questions regarding the position or application process, reach out to our team at ian@lummiislandwild.com
You are supporting our mission to promote the respectful and responsible harvesting of wild caught salmon, while protecting the environment for future generations of fish and people. We are fishers first, not middle men. Our reefnet salmon fishery is recognized as one of the most sustainable on the planet, and we practice those same values as we partner with tribal and state fishers to bring you the best sustainably caught, wild seafood and salmon.
